How can we help?
Questions, bugs, or feedback about Nopi — we're a small team and we read every message.
Contact us
stijn@nopi.studioWe usually reply within 1–2 business days.
Frequently asked
I can't sign in+
Nopi signs you in by email. Make sure you're using the same address you signed up with, and check your spam folder for the verification code. Still stuck? Email us and we'll sort it out.
How do I connect a heart-rate monitor?+
Start a workout, open the Metrics tab, and tap Connect. Nopi works with Apple Watch and most Bluetooth heart-rate straps. Make sure Bluetooth is on and the strap is awake (a little moisture on the contacts helps).
Does Nopi work offline?+
Yes. You can start and complete workouts with no connection — everything syncs automatically once you're back online.
How do I delete my account and data?+
Email us at stijn@nopi.studio and we'll permanently delete your account and all associated data — workout history, physical metrics, health and location data, and AI coach conversations — within 30 days. See our Privacy Policy for details.
How is my data handled?+
Your training data is yours, and we never sell it or use it for advertising. Our Privacy Policy covers exactly what we store and why.